Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.

Do you offer discounts for large orders?: Yes, please send an email to sales@solutioncables.com to receive a quote.
Do you offer net30 payment terms?: Yes, please email sales@solutioncables.com to set up an account.
Do your products pass all relevant compliance standards?: Yes, please email sales@solutioncables.com if you need any of our compliance certifications.
How much does shipping cost?: Shipping is calculated at checkout based on your package's weight and destination, using real-time carrier rates from our Florida warehouse. Most orders ship via USPS Ground Advantage.
How fast will my order arrive?: Orders placed before 3:00 PM ET ship the same business day, and most U.S. orders arrive within 2-5 business days of shipping. You'll receive tracking as soon as your order ships.
What is your return policy?: We accept returns within 30 days of delivery for a full refund with no restocking fees. Items must be new and unused in their original packaging; return shipping is paid by the customer unless the item arrived damaged, defective, or incorrect. Email sales@solutioncables.com to get started.
Do you ship internationally?: For international orders, email sales@solutioncables.com for a quote. Customs fees and import duties, where applicable, are the recipient's responsibility.